Welcome to Hiivibe (the "Platform")! The Hiivibe Privacy Policy (the "Policy") sets forth how we collect, use, share and process your personal information when you use the Platform and our related services, applications, products and content (collectively, the "Services").
Our Services are intended for adults only, and you must be at least 18 years of age (or the age of majority under local law) to use our Services. If you are under the age of 18 (or the age of majority under local law) and still use our Services, we have the right to block your account and delete all the data under the account after discovery, and your guardian should take full responsibility for your behavior. If you find that the minor under your guardianship is using Hiivibe, please contact us in time and we will assist you in deleting all of your child's personal information and take restrictive measures such as blocking your child's account.
We are committed to protect your privacy. Please read this Policy carefully. By completing the registration process and/or browsing/using the Services, you signify that you have carefully read and agree to the contents of this Policy, and that you give explicit and informed consent to our processing of your personal information in accordance with this Policy. If you do not accept and agree to this Policy, you may not access or use our application.
We may periodically update this Policy to address Services updates, legal changes, and other factors. We will make commercially reasonable endeavours to notify all the users uniformly of any changes to this Policy that may materially and substantially affect your rights, for example through notices or pop-ups on the Platform. We also recommend you regularly review this Policy to check for any changes. We will indicate the Last Update date at the top of the Policy and your continued use of our Services after the update date signifies your agreement to the updated Policy. If you do not agree with the updated version of our Policy, you may stop using our Services.
We may collect information from and about you, including information you provide, information we collect automatically, and information from other sources.
When you create an account, upload content, contact us directly, or otherwise use our Services, you may provide some or all of the following information:
(1)Account registration information: if you register by your phone number, you need to provide us with your phone number, verification code and set the account password information to complete the registration. We remind you that please pay attention to protect your password security.
(2)Profile information: you need to provide us with the following information (some of which you can choose whether or not to provide) to enrich your personal profile, such as age, gender, nickname, country or region, language and avatar.
(3) User-generated content, including text, comments, photos, audio recordings, videos, live streams,as well as related metadata, such as when, where, and by whom the Contents were created. We recommend you not to upload or send Contents that contain sensitive information about you to protect your privacy and security, and we have no desire to collect sensitive information about you. Please note that messages you choose to send to other users of the Platform will be accessed by the corresponding users, and we are not responsible for how those users use or share the messages.
(4) Feedback, including the message or feedback that you sent to us through online customer service, e-mail or other contact channels, as well as your corresponding provided contact information.
(5) Payment and purchase records, including payment and consumption records (including the time and amount of purchase, etc.) generated when you purchase our goods or services. We will not collect sensitive information such as your bank card number, password, etc. Such information will be collected and processed by the third-party payment platform (e.g., Google or Apple) of your choice, so please pay attention to read the relevant policies of the third-party payment platform before providing such information.
(6) In order to protect your safety when you use our Services and to ensure that you get the best experience, we sometimes ask you to provide your phone number or your user account on the third-party platform to verify the authenticity and security of your account. Please rest assured that we will not use your phone number for marketing purposes.
(1)Device information: such as your device ID (IMEI，IMSI, Mac address, IDFV, Android ID, etc.), device model, IDFA, device type, OS version, device language, device name, and region;
(2)Network information: IP address, network carrier;
(3)Behavior data: such as your login history, search history, browsing history, information regarding your interaction with other users and other behavior data;
We may receive information described in this Policy from other sources, such as:
(1) When you use a third-party platform account (e.g., Apple, Google or other third-party platforms) to register or sign in to the Platform, or link your Hiivibe account to a third-party platform, we may collect information of its account from the third-party service (depending on the settings on the third-party platform), such as your profile picture, username, gender, date of birth, and so on.
(2) We may obtain information about you from our service providers (e.g., payment partners and data analytics providers) or certain affiliated entities within our corporate group.
(3) We may receive information about you from others, including information about you that is included or referenced in user content, direct messages, complaints or feedback submitted to us from other users.
(4) We may also collect or receive information about you from other organizations, businesses, and individuals, such as open sources, governments, and industry organizations.
We use your information to improve, support and administer the Platform, to allow you to use its features, and to fulfill and enforce our Terms. To improve our Platform and your user experience, we may use the information we receive from you to:
(1) Support your use of our Services, including to contact your friends on Hiivibe, to post, share, watch, or otherwise interact with other user contents published on the Platform;
(2) Verify your identity, assist you in creating and managing your account, help you access your information efficiently after logging in, and memorize your information so that you do not have to re-enter it on your next visit;
(3) Diagnose or fix technical or security problems, perform data statistics and analysis, and satisfy requests for products, services, platform functions, support and internal operation information, including troubleshooting, data analysis, statistics and testing, to ensure the normal operation of the Services and enhance your experience;
(4) Provide you with personalized content, such as providing responsive services based on your country/region, delivering personalized services as you need, etc;
(5) Process your purchase requests and deliver the virtual goods or services you have purchased;
(6) Communicate directly with you, including notifying you of changes to versions of our Services and our Terms and Policy;
(7) Develop and test new products and features;
(8) Help us detect abusive, fraudulent and illegal activities on the Platform;
(9) Protect the legal rights and interests of you, other users and us;
(10) We may use the information you post to Hiivibe's open access areas in advertising and promotional materials on our partner websites and partner products;
(11) For any other purpose disclosed to you at the time we collect your information or in accordance with your consent.
We are committed to maintaining your trust and we will not sell your personal information to third parties, we will only share your personal information with your consent or as permitted by law or regulation. We want you to know when and with whom we share the personal information we collect.
We share the categories of personal information listed above with our service providers and business partners to help us perform business operations and achieve our business purposes, including but not limited to the followings:
(1) Business Function Service Provider: supports the normal operation of our Services and provides you with appropriate business functions;
(2) Cloud Service Provider: provides basic data storage and security protection functions;
(3) Payment Service Provider: helps you to complete your purchase and retain payment information for your review;
(4) Data Statistics and Analysis Service Provider: supports data statistics and analysis to optimize our Services and provide you with a better using experience;
(5) Security Service Providers: assists in protecting service operations and user data security.
We may share your information with our parent company, subsidiaries or other affiliates of our group companies to better serve you.
We will work with all partners to protect our intellectual property and other rights. We will also cooperate with law enforcement investigations at home and abroad. We may disclose the personal information we collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, and security of Hiivibe, our affiliates, users, or the public. We may also share any of the information we collect to enforce any terms, law or regulations applicable to our Services, to exercise or defend any legal claims, and comply with any applicable law.
We may transfer all your information that we hold as an asset in the event of a proposed or completed merger, acquisition, or sale involving all or part of our business (including transfers made as part of bankruptcy proceedings), or as part of any other corporate reorganization or change in corporate control. We will require the receiving party to continue to protect your personal information in accordance with the content of this Policy.
You are entitled to all the rights stipulated by applicable privacy laws, and we will endeavor to fulfill any reasonable and valid requests you make. You can exercise your rights through certain features on our App or your device (such as correcting information, disabling device permissions, etc.), or by contacting via our online user services channel to exercise all your rights.
(1) Right of access and modification.
You can access your personal information through our Services and you can also modify them online.
(2) Right of delete information and account.
You can delete or ask us to delete some or all of your information. When you or we assist you in deleting relevant information, we may not immediately delete the corresponding information for the sake of applicable law and security technology, but we will take reasonable steps to store the relevant information securely until such information can be erased or anonymized；
If you don’t want to use our Services any more, you can delete your account by clicking Me>Settings>Delete Account or contact our support team. If you choose to delete your account, it means that all information under your account will be cleared within a reasonable period and cannot be retrieved. Please consider carefully whether to delete your account. Please note that in some cases, you may not be able to delete your account (e.g., there are unresolved disputes, outstanding transactions on your account, etc.) and we may be required by law to retain some of your information.
(3) Revoke your authorization. For example, you can choose whether or not to allow us to obtain appropriate information (e.g., geo-location permissions) by managing the permissions settings in your mobile device, and you can turn off these permissions at any time to revoke your authorization. Please be aware that if you choose to decline, disable, or delete some of the information we collect, some features of the Platform may no longer be available. Without this information, we will not be able to provide you with related services.
(4) Other rights provided for by applicable laws and regulations.
You can exercise your above rights by contacting us and we will respond to your request as soon as possible within a reasonable period. Please understand that in order to verify your identity, we may need you to provide relevant information.
When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.
We employ Bugly for aiding in the resolution of crash issues, as well as for the analysis and precise identification of the underlying problem. Some data collected, such as Device ID and UID, along with performance crash logs, will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy, kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56.
Security is important to us. We have implemented reasonable and appropriate security measures to protect information security and prevent the loss, misuse, and alteration of the information we control (including your personal information). We use reasonable security measures to protect the confidentiality of your personal information, such as encryption technology. Though we take reasonable precautions to prevent security breaches of our services, please understand that no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
You are responsible for maintaining the confidentiality of your password and account information at all times, and should not share your account information or password with others. If you become aware of unauthorized access to your account or disclosure of personal information, please contact us promptly.
Our Services operating through servers located in a number of countries around the world. Your personal information may be stored outside the country or region where you reside. When that happens, we will take measures to ensure that your personal information is processing and being stored according to the applicable laws. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protection for your personal data.
We do not provide services to minor users under the age of 18 (or the age of majority under local law). We do not knowingly or deliberately collect or retain the personal information of persons under the age of 18. If we learn that personal information of persons under the age of 18 has been collected on or through our Services, we will take appropriate measures to delete such information and delete the corresponding account.
If you become aware that your child is using our Services or that we have collected information about your child, please contact us and we will assist you in deleting all of your child's information and taking action to block the relevant account.
Hiivibe supports you to freely chat with other users. However, we recommend you to take care to protect your own privacy security. We do not recommend that you include chat details, telephone numbers, real names, home addresses, bank or credit card details, identity card numbers, driver's license details, or any other sensitive personal information that could be abused and misused into your personal profile or send them to other uses.
You may voluntarily choose to post (i.e., provide us with) sensitive personal information about yourself on your profile, such as your religious beliefs, sexual orientation, ethnic background and details about your health condition. By uploading and posting this sensitive personal information about yourself, you expressly consent to the storage and processing of this information.
Please be aware that any messages, photos or video clips that you post publicly on Hiivibe may be viewed, downloaded and saved by any user, and therefore there is a risk of disclosing your sensitive personal information. You will be responsible for what you post and do so at your own risk.
If you have any questions, comments, or requests regarding this Privacy Policy or how your personal data is handled, we encourage you to reach out to us. We are committed to protecting your privacy and ensuring transparency in our data practices.
Please feel free to contact us at the following email address:tuturpediaid@gmail.com. Whether you're seeking clarification on specific terms of this policy, would like to exercise your rights under applicable data protection laws, or have any concerns about the way we collect, store, or use your personal information, we are here to help and will respond as promptly as possible.